Intro
Discover how the NC Board of Massage regulates therapists to ensure public safety. Learn about the 5 key ways the board oversees massage therapy practice, including licensure, continuing education, and ethics enforcement. Understand the rules and regulations that govern massage therapists in North Carolina and how they impact the profession.
The North Carolina Board of Massage and Bodywork Therapy is responsible for regulating the practice of massage therapy in the state. This regulatory body ensures that massage therapists meet the necessary standards of education, training, and ethics to provide safe and effective care to their clients. In this article, we will explore five ways the NC Board of Massage regulates therapists.

1. Licensing Requirements
The NC Board of Massage requires all massage therapists to obtain a license to practice in the state. To be eligible for licensure, applicants must meet certain requirements, including completing a minimum of 500 hours of training at an accredited massage school, passing the Massage and Bodywork Licensing Examination (MBLEx), and undergoing a background check. This ensures that only qualified and competent therapists can practice massage therapy in North Carolina.
The licensing process also involves submitting an application and paying the required fee. Once licensed, therapists must complete continuing education requirements to maintain their licensure.
Why Licensing is Important
Licensing is crucial in ensuring that massage therapists have the necessary education and training to provide safe and effective care. It also helps to protect clients from unqualified or incompetent therapists.

2. Continuing Education Requirements
The NC Board of Massage requires licensed therapists to complete continuing education (CE) requirements to maintain their licensure. This ensures that therapists stay up-to-date with the latest techniques, research, and best practices in the field.
Therapists must complete a minimum of 24 hours of CE every two years, including 3 hours of ethics and 3 hours of research. This can be achieved through workshops, conferences, online courses, or other approved CE activities.
Benefits of Continuing Education
Continuing education helps therapists to:
- Stay current with the latest research and techniques
- Enhance their skills and knowledge
- Improve client outcomes
- Maintain their licensure

3. Code of Ethics and Conduct
The NC Board of Massage has a code of ethics and conduct that outlines the standards of behavior expected of licensed therapists. This includes:
- Maintaining confidentiality and respecting client boundaries
- Avoiding conflicts of interest and dual relationships
- Providing informed consent and obtaining client consent
- Maintaining accurate records and documentation
Therapists who violate the code of ethics and conduct may face disciplinary action, including fines, suspension, or revocation of their license.
Importance of Ethics and Conduct
A code of ethics and conduct helps to:
- Protect clients from harm or exploitation
- Maintain public trust and confidence in the profession
- Ensure that therapists practice with integrity and professionalism

4. Complaint Process and Disciplinary Action
The NC Board of Massage has a complaint process in place to address concerns about licensed therapists. Clients or other individuals can file a complaint with the Board if they believe a therapist has violated the code of ethics and conduct or engaged in unprofessional behavior.
The Board investigates complaints and may take disciplinary action, including fines, suspension, or revocation of the therapist's license.
Why a Complaint Process is Important
A complaint process helps to:
- Protect clients from harm or exploitation
- Maintain public trust and confidence in the profession
- Ensure that therapists are held accountable for their actions

5. Maintaining Accurate Records and Documentation
The NC Board of Massage requires licensed therapists to maintain accurate records and documentation, including:
- Client intake forms and consent forms
- Treatment records and progress notes
- Payment records and receipts
Therapists must also maintain confidentiality and respect client boundaries by storing records securely and only sharing them with authorized individuals.
Importance of Accurate Records and Documentation
Maintaining accurate records and documentation helps to:
- Protect clients from harm or exploitation
- Ensure continuity of care and treatment
- Support therapists in case of a complaint or investigation

The NC Board of Massage plays a crucial role in regulating the practice of massage therapy in North Carolina. By establishing licensing requirements, continuing education requirements, a code of ethics and conduct, a complaint process, and maintaining accurate records and documentation, the Board ensures that therapists provide safe and effective care to their clients.
We hope this article has provided you with valuable insights into the ways the NC Board of Massage regulates therapists. If you have any questions or comments, please feel free to share them below.
What are the licensing requirements for massage therapists in North Carolina?
+Massage therapists must complete a minimum of 500 hours of training at an accredited massage school, pass the Massage and Bodywork Licensing Examination (MBLEx), and undergo a background check.
How many hours of continuing education do licensed massage therapists need to complete every two years?
+Licensed massage therapists must complete a minimum of 24 hours of continuing education every two years, including 3 hours of ethics and 3 hours of research.
What is the complaint process for reporting concerns about a licensed massage therapist?
+Clients or other individuals can file a complaint with the NC Board of Massage by submitting a written complaint form or contacting the Board directly.